Privacy policy for Casinia
Casinia is an independent information and review site about a separate online gambling operator. This policy explains what personal information this website receives, why we use it and the choices available to you under UK data protection law.
Privacy policy in brief
We handle two main kinds of information: details you choose to send us and technical information generated when you visit the site. Contact submissions are used to answer your question and deal with any follow-up; technical information helps us keep pages working and understand basic site usage.
We do not use this information to open, manage or provide a gambling account. Account registration, deposits, withdrawals and identity checks take place through the operator, subject to its own processes and terms.
Information you provide
When you email us, our contact form may collect your name, email address and the contents of your message. If your question concerns a transaction or account, you may also choose to include the account email, approximate transaction time or a reference displayed on screen.
We use these details to identify your request, provide a useful response and retain a record of the correspondence. Please do not send passwords, full payment-card details, identity documents or authentication codes by email.
Information observed through website use
Our site records limited technical information needed to deliver pages and maintain security. This can include IP address, browser type, device information, requested pages, timestamps and referral information. Cookies may also store preferences or provide anonymous visit statistics.
You can control cookies through your browser settings. Disabling some cookies may affect preference storage or the measurement of visits, although the informational pages should remain readable.
Processors and international transfers
We use service providers that support hosting, security, email delivery and website analytics. These providers act on our instructions and receive only the information needed to perform their service.
Some service providers may process information outside the UK. Where this happens, the appropriate safeguards apply to transfers, including adequacy regulations or approved contractual clauses where required.
Your UK data protection rights
You may request access to the personal information we hold, ask us to correct inaccurate details, object to certain processing, restrict processing, erase information or receive eligible data in a portable format. You can also withdraw consent where our processing relies on it.
To exercise a right, email [email protected]. Include enough information for us to locate your message and explain the right you wish to exercise. We may need to verify your identity before responding.
You can also complain to the Information Commissioner's Office at ico.org.uk. The ICO handles concerns about compliance with UK data protection rules.
Retention, minors and policy changes
We keep correspondence only for as long as needed to answer the enquiry, meet legal obligations and resolve any complaint or dispute. Technical records are retained according to operational and security needs.
This information site is intended for people aged 18 and over, and the literal marker 18+ applies to its use. We do not knowingly collect information from children. If you believe a child has sent us personal information, contact us so that we can address the submission.
We may revise this policy when our site or legal obligations change. The date below identifies the latest version. Questions about this policy can be sent to [email protected].
Last updated: 19 August 2026.
Access to this site is restricted to persons aged 18 and over (18+). For free and confidential support with gambling, visit BeGambleAware.org.
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